Building the Future of Indian Contact Centers:How Tunk.ai’s Voice AI Agents are Solving Language Diversity and Operational Challenges The Indian call center industry has played a pivotal role in the global business process outsourcing (BPO) sector since the late 1990s. Its origins trace back to economic liberalization in 1991, when India opened its markets to […]

Agentic Voice AI:The Future of Human-Centric Customer Experiences in an Era of Automation The Genesis of Tunk.ai’s Agentic Voice AI Solving the Human-Capital Paradox in Customer Experience Diwakar Set, CEO of Tunk.ai, embarked on a market discovery mission. Not with a sales pitch, but with a listening ear. In meetings with CTOs and VPs across

Trump and Zelensky’s Fiery Oval Office Exchange President Trump: Well, thank you very much. It’s an honor to have President Zelenskyy of Ukraine. And we’ve been working very hard, very close. So we’ve actually known each other for a long time. We’ve been dealing with each other for a long time. very well. We had

The Silent Partner: How Real-Time Speech-to-Text is Modernizing Communication Real-time Speech-to-Text has become a major technology in most industries today, enabling real-time speech-to-text conversion. With the advancements in Automatic Speech Recognition (ASR) and Natural Language Processing (NLP), real-time speech-to-text is transforming healthcare, customer service, law, and education. This blog discusses the technicalities of real-time speech-to-text

Tunk.ai API Playground Explore Advanced Speech-to-Text and AI Integration What are APIs? APIs, or Application Programming Interfaces, are like bridges between different software components. They provide rules and guidelines for these components to communicate and exchange data. Why are APIs used? Modularity: APIs break down complex applications into smaller, reusable parts. Integration: APIs help different

A Guided Tour of Tunk.ai Explore the Platform, Unleash the Power of Transcription, Translation, and More! Let’s take a tour of the platform! Getting Started Visit our website: Head over to https://www.tunk.ai/ and explore our features. Sign Up: Use your Gmail account for a quick login, or create an account with your email address. Free

Agentic AIThe Next Frontier Rumor has it that our AI assistants are becoming more empowered. They’re evolving from simple question-answerers to active agents, capable of performing tasks on our behalf. This shift, long anticipated, is poised to revolutionize our systems. Large Language Models (LLMs) are morphing into Large Action Models (LAMs), with endless consumer applications

Metacognition and Metamemory in AI A Comprehensive Overview Metacognition and metamemory are essential cognitive processes that can be incorporated into AI systems to enhance their capabilities. By equipping AI with the ability to reflect on its own thinking and understand its memory capabilities, we can create more intelligent, adaptable, and self-aware agents. MetacognitionThe Foundation of

Excerpts from Japanese Prime Minister Fumio Kishida Translated & Transcribed by Tunk.ai Japanese Prime Minister Fumio Kishida Translator: Since the inauguration of the Prime Minister, we have been aiming for a good cycle of growth and distribution based on this new capitalism. As a result, it seems that the new economic stage, such as exceeding

Trump Unfiltered A Dialogue with Lex Fridman Join Lex Fridman as he interviews Donald Trump on his political goals, personal experiences, and vision for America’s future. Lex Fridman: I don’t know if you know this, but some people call you a fascist. Donald Trump: Yeah, they do. So I figure it’s alright to call them